Risk Management Guide

risk management guide

You’ve got to go out on a limb sometimes because that’s where the fruit is. —-Will Rogers Every project manager understands risks are inherent in projects. No amount of planning can overcome risk, or the inability to control chance events. In the context of projects, risk is an uncertain event or condition that, if it…

Managing Customer Relationships

managing customer

In previous articles I have emphasized that ultimate success is not determined by weather the project was completed on time, within budget, or according to specifications, but whether the customer is satisfied with what has been accomplished. Customer satisfaction is the bottom line. Bad news travels faster and further than good news. For every happy…

Negotiating – Uncovering It’s Secrets

negotiating

Effective negotiating is critical to successful collaboration. All it takes is one key problem to explode to convert a sense of “we” into “us versus them.” At the same time, negotiating is pervasive through all aspects of project management work. Successful Negotiating – Requirements Project managers must negotiate support and funding from top management. They…

Negotiation – 4 Key Points To Increase Your Effectiveness

effective negotiation

The introduction to the art of negotiation can be found here. I encourage you to read that first to get the an introduction to the topic and then come back to this article. I have provided links between the two for easy navigation. Negotiation Framework Fisher and Ury from the Harvard Negotiation Project champion an…

Dealing With Unreasonable People the BATNA Framework

dealing with unreasonable people

Most people working on projects realize that in the long run it is beneficial to work toward mutually satisfying solutions. Still, occasionally you encounter someone who has a dominant win/lose attitude about life and will be difficult to deal with. Fisher and Ury recommend that you use negotiation jujitsu when dealing with unreasonable people, such…

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Outsourcing Project Work – 4 Advantages and Disadvantages

outsourcing

This is the first part of a short guide on outsourcing. If you have landed on this article via a Google/Bing search then I encourage you to take a look at this article first and then come back to this one. Outsourcing Overview The term outsourcing has traditionally been applied to the transferring of business…

7 Easy Ways You Can Rejuvenate Your Project Team

Rejuvenate Your Project Team

Over the course of a long project, a team sometimes drifts off course and loses momentum. The project manager needs to swing into action to realign the project team with the project objectives and step on the pedal. What options are there for the project team? There are both formal and informal solutions. Informal actions:…