Starting with the work done by March and Simon (more on them here) researchers have developed a step-by-step model of the decision making process and the issues and problems that managers confront at each step. I will try to present that information in a more human way, through the use of a case study. The…
Tag: Decision Making
Decision Making Process: Objectivity and Confidence
Through the years we have all come across managers who tell us they’re looking at a problem objectively, and then proceed to explain their attitudes or solutions in a most subjective way. When a manager starts off by claiming to be completely objective, you must wonder why she says this. When you hear such a…